Terms and Conditions

Acceptance of Terms

By accessing the MyBBFF website, you agree to these terms and conditions in full. Do not continue to use MyBBFF if you do not accept all of the terms and conditions stated on this page.

Intellectual Property Rights

Unless otherwise stated, MyBBFF and/or its licensors own the intellectual property rights for all material on MyBBFF. You may access this for your own personal use subjected to restrictions set in these terms and conditions.

Cookies

We employ the use of cookies to enhance your experience. By using MyBBFF, you agreed to use cookies in agreement with the MyBBFF’s Privacy Policy.

Hyperlinking to Our Content

The following organizations may link to our website without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors;

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups.

We may approve link requests from other organizations if they:

Do not falsely imply sponsorship, endorsement, or approval;

Are known consumer and/or business information sources;

Fit within the context of the linking party’s site.

Content Liability

We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that arise on your website.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our website at any time. You agree to immediately comply with any request to remove links.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Alberta, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Introduction

MyBBFF is committed to delivering high-quality web design services tailored to meet specific project goals. Our terms and conditions are designed to clarify our mutual obligations and ensure a smooth workflow.

Agreement to Terms

By using our services, you (“the Client”) agree to these Terms and Conditions in full. You confirm that you have the authority to bind any business on whose behalf you use our services.

Project Initiation

The cost of the web design project will be as outlined on the invoice provided to you, reflecting the scope and specifications discussed. This price is subject to adjustments based on actual project needs which will be communicated and must be approved by you before implementation.

Client and Company Responsibilities

Client’s Responsibilities: You agree to provide all necessary materials (e.g., logos, text, images, social media links, hosting credentials) in the required formats and within the specified deadlines. You are also required to adhere to the payment schedule agreed upon in this agreement.

Company’s Responsibilities: MyBBFF will perform all services outlined in the Statement of Work with professional diligence and skill. We are not responsible for delays caused by the Client’s failure to provide necessary content or approvals on time.

Project Timeline and Delays

The timeline for the completion of your website will be specified in the invoice. The following delay terms apply:

If our requests for materials or feedback are not responded to or insufficiently responded to within 14 days, the project may be delayed and queued accordingly.

Delays of more than 28 days without a valid reason will result in project suspension. The 50% balance must be paid to restart the project.

Non-responsiveness exceeding 90 days without a valid reason will lead to the project being considered abandoned, subsequently terminating any obligation or commitments, without refund.

Payment Terms

50/50 Payments: A non-refundable deposit of 50% of the total project cost is required upon booking the project, to secure your slot in our production schedule. The final 50% payment is due on the launch date specified in the initial invoice, irrespective of whether the website is actually launched on that date.

1 Year Payments: Monthly payments start as soon as the web design process begins.

If a web maintenance plan is purchased, billing will commence on the first of the month following the scheduled launch date, whether the site has launched or not.

Web Maintenance and Hosting

Different web maintenance plans are available and will be described during the sales process. If you choose not to purchase a web maintenance plan from us, our obligations end once the website is completed and approved, except possibly for assisting with data migration. Note: We reserve the right to decline migration to substandard hosting services that do not meet our operational requirements.

Browser and Device Compatibility

We test our websites on the latest versions of Chrome, Firefox, and Safari across various devices. However, we cannot guarantee that the website will appear identical on all devices due to differences in screen resolutions and aspect ratios.

Revisions and Additional Work

Revisions included in your project will be specified in the invoice. Additional requests or extended revisions will be billed at an hourly rate of $120.

Intellectual Property and Credits

MyBBFF retains the right to include a design credit link and feature the project in our portfolio. Should you wish to request the removal of this credit, please inform us accordingly.

Liability

While MyBBFF endeavours to create a successful website, we accept no liability for the direct or indirect business performance outcomes associated with the site.

General

These Terms and Conditions are governed by the laws applicable in Alberta, Canada. They constitute the entire agreement between you and MyBBFF regarding your use of our services. If any part of these terms is held to be invalid or unenforceable, the remainder will continue to be valid and enforceable.

Introduction

MyBBFF offers comprehensive web maintenance services to ensure your website operates efficiently and securely. These terms outline the general conditions of our Web Maintenance services.

Agreement to Terms

By subscribing to our Web Maintenance services, you (“the Client”) agree to these terms and conditions in full. You confirm your authority to agree to these terms on behalf of your business or organization.

Service Coverage

Our Web Maintenance services include hosting on a dedicated Google Cloud server with a guaranteed 99.999% uptime, regular updates, continuous monitoring and security, routine backups, and support services essential for maintaining website performance and security.

Contract Terms

The Web Maintenance service is offered under a 1-year contract that automatically renews.

To cancel the service, a written notice must be submitted 30 days prior to the end of the current contract term.

Liability and Third-Party Services

While we ensure high reliability with our hosting services, MyBBFF is not liable for any potential downtime or losses resulting from such downtime due to our reliance on third-party service providers. We strive to adhere to third-party policies and maintain high service standards, but cannot guarantee third-party service levels.

General Provisions

These Terms and Conditions constitute the entire agreement between you and MyBBFF regarding the Web Maintenance services.

They are governed by the laws of Alberta, Canada, and any disputes will be subject to the exclusive jurisdiction of the courts in this location.

Introduction

MyBBFF offers SEO services to enhance your visibility on search engines. These terms and conditions outline our mutual commitments and set expectations for our SEO services.

Agreement to Terms

By using our SEO services, you (“the Client”) agree to these terms and conditions in their entirety and confirm your authority to enter into this agreement on behalf of your business or organization.

SEO Services Description

MyBBFF leverages its understanding of search engine algorithms to improve your website’s ranking. However, we do not guarantee specific results, as changes in algorithms and policies by search engines can affect outcomes.

Client and Company Responsibilities

Client’s Responsibilities: You agree to provide all necessary access to your website and other platforms as needed for the effective execution of SEO strategies.

Company’s Responsibilities: We commit to using our knowledge and experience to perform SEO services to the best of our ability, following current best practices.

Contract Terms

SEO services are provided under a 6-month or 1-year contract, automatically renewing at the end of each term. To cancel, a written notice must be submitted 30 days prior to the end of the current contract term.

Liability

MyBBFF is not liable for the performance of your website or any specific rankings achieved as a result of our SEO efforts. We depend on third-party platforms, which may change their operations and policies without notice.

Payment Terms

Payment terms are specified on your invoice and are non-refundable. You are responsible for the full balance of the contract for the term agreed upon.

General

These terms and conditions are governed by the laws of Alberta, Canada. They represent the entire agreement between you and MyBBFF regarding your use of our SEO services.

Introduction

MyBBFF provides PPC advertising services, managing campaigns to potentially increase traffic to your website. These terms and conditions govern our PPC services.

Agreement to Terms

By utilizing our PPC services, you (“the Client”) accept these terms and conditions fully, and confirm your authority to bind the entity you represent.

PPC Services Description

We use our knowledge of PPC platforms to create and manage advertising campaigns. However, we do not guarantee any specific results due to the reliance on third-party advertising platforms which frequently update their policies and algorithms.

Client and Company Responsibilities

Client’s Responsibilities: You agree to provide all necessary information and approvals promptly to facilitate the effective management of PPC campaigns.

Company’s Responsibilities: MyBBFF will manage your PPC campaigns based on current best practices and trends in the industry.

Contract Terms

PPC services are offered with either a 6-month or 1-year contractual commitment and automatically renew unless cancelled with a 30-day written notice before the contract renewal date.

Liability

MyBBFF will not be liable for the success or specific performance of any PPC campaigns due to the variability and independence of third-party advertising platforms.

Payment Terms

Payments for PPC services are outlined in the invoice and are non-refundable. Responsibility for the full term’s payment lies with you as stipulated in the contract.

General

These terms are subject to the governing laws of Alberta, Canada, and constitute the complete agreement between you and MyBBFF concerning the PPC services.

Accepted Payment Methods

For monthly payments we only accept automatic payments with credit card on file. For annual payments we also accept mailed cheques, e-transfer, direct deposit. Failure to pay invoices within 30 days of due date will terminate all your services with MyBBFF and we are not liable for any data losses.

Refunds

We do not provide refunds. Due to the nature of our work, we’re not able to recover time spent on projects, so we’re not able to provide refunds for completed or partially completed work. If any issues, let us know immediately. We will do our best to make it right.